Shipping Policy

At Crystally, we are committed to providing our customers with the best possible shopping experience, including fast and reliable shipping.

Delivery Time:

Our delivery time is usually 8-12 days from the date of purchase. The handling will take about 1-3 days and the shipping will take 5-9 days. Please note that delivery times may vary depending on your location and other factors beyond our control. If your order is delayed for any reason, we will notify you as soon as possible.

Shipping Rates:

We offer free shipping on all orders over $50. For orders under that amount, shipping rates will be calculated at checkout based on your location and the weight of the package.

Order Processing Time:

Orders are usually processed and shipped within 1-3 business days of the order being placed. You will receive a confirmation email with your tracking information once your order has been shipped.

Shipping Carriers:

We use a variety of shipping carriers, including USPS, FedEx, and UPS, to ensure that your order is delivered as quickly and efficiently as possible.

International Shipping:

At this time, we only shipped to the United States.

Address Changes: If you need to change the shipping address for your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that we cannot guarantee that the change can be made if the order has already been shipped.

Lost or Damaged Packages: In the unlikely event that your package is lost or damaged during shipping, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order as soon as possible.

Thank you for choosing Crystally. If you have any questions or concerns about our shipping policy, please do not hesitate to contact us at ： info@thecrystally.com